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      C.TI Quick Start Guide

      Everything you need to know to get started with C.TI.

      Activating your Account

      To access the C.TI platform, first look for an account activation email from the C.TI team.

      1. Once your account has been created by the C.TI team, you'll receive an email in your inbox with the subject "[Action Required] Convergence.Tech Identity Account Activation"
        1. If it's not in your inbox, please check your Promotion or Spam folder.
        2. If you're still having trouble locating the email, go to https://cti.convergence.tech/login and click "Forgot Password" to trigger a "Convergence.Tech Identity Password Reset" email to your inbox.
      2. In the email, click the button "Active Your Account" which will bring you to our C.TI platform and allow you to set a new password.
      3. Moving forward, you can login and access your organisation by going to https://cti.convergence.tech/login. Save this link in your Bookmarks!

      Issuing your First Credential

      Learn how to quickly create an issue out your first credential through the C.TI platform.

      Defining a Credential

      Learn the ins and outs of defining your very own credential definition template.

      For more information, go to Defining a Credential

      Designing a Badge

      Learn how to find and import badges into your credential definition templates.

      Designing a Certificate

      Learn how easy it is to create a certificate design and import it into a credential definition template.

      For more information, go to Customizing the Certificate Design

      Testing your Credential

      Learn how to quickly issue out test credentials to your team for review prior to issuing them out to your Holders.

      Issuing One or Many Credentials

      Learn the process of issuing one credential to a Holder, or batch issuing many credentials at once.

      For more information, go to Issuing One-Off Credentials and Issuing Credentials in Bulk

      Viewing Issued Credentials

      Learn how to view the credentials that you have previously issued to Holders.

      Accessing Credentials (Wallets)

      Learn how Holders are able to view, create, and access their web and mobile wallets.

      For more information, go to Overview of C.TI Web Wallet

      Sharing Credentials

      Learn how Holders are able to share their credentials through different means and social medias.

      For more information, go to the Share Knowledge Base page

      Setting Expiration and Revoking

      Learn how to set expiration dates on credentials from the start as well as revoke a credential that is no longer valid.

      For more information, go to Setting An Expiration Date for Credentials and Revoking Issued Credentials

      Verifying Credentials

      Learn how 3rd party Verifiers are able to check a credential to see if it's valid, not tampered with, not revoked, authentic, and unexpired.

      Understanding Analytics

      Learn how to parse through the analytics tab to be able to see what happens when your credentials are issued to Holders.

      For more information, go to Overview of C.TI Analytics Features